Privacy Policy


Effective Date: April 5, 2026

MXARI respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, store and share your information when you browse
https://www.mxari-battery.com, submit inquiry forms, or contact our team via email, WhatsApp and other communication channels.

1. Who We Are

Website:https://www.mxari-battery.com 

Brand: MXARI 

MXARI is an advanced lithium battery brand operated by Shenzhen Lixiang New Energy Technology Co., Ltd. 

MX Energy Limited serves as the overseas contracting and invoicing entity for international business.

 Contact Email: tech@mxari-battery.com

If you have any questions or concerns regarding this Privacy Policy, please reach out to us via the above email address.

2. Information We Collect

2.1 Information you voluntarily submit

We collect data you actively provide when contacting us:

  • Full name, company name, job title
  • Email address, phone number, WhatsApp contact
  • Inquiry details: battery specifications, project requirements, quotation requests, samples requests
  • Messages sent through contact forms, emails and online chat

2.2 Automatically collected technical information

  • Visitor IP address, browser type, device model
  • Browsing behavior, visited pages, access timestamps
  • Cookies and similar tracking data for website performance We do not intentionally collect sensitive personal data such as identity documents, bank or credit card information.

3. How We Use Your Information

We only use your personal data for legitimate business purposes:

  1. Respond to your inquiries, provide pouch lithium battery quotations, technical documentation and sample support;
  2. Share product catalogues, solutions and technical materials you request;
  3. Communicate order progress, production schedule and delivery arrangements for ongoing cooperation;
  4. Maintain stable website operation, analyze traffic to improve our website and service;
  5. Prevent unauthorized access, fraud and ensure website security.

Important: We will NOT sell, rent or trade your personal information to any third-party advertising or marketing companies without your explicit written consent.

4. Cookies

Our website uses cookies to enhance your browsing experience.

Necessary Cookies: Required for basic website functions and may be necessary for the website to operate properly;
Analytics Cookies: Help us understand visitor activity. Where required by applicable law, we will obtain consent before using non-essential analytics cookies. You can also manage cookies through your browser settings.

5. Third-Party Service Providers

We may share limited necessary information with trusted third-party service providers, who are bound by data protection obligations:

  • Google Analytics: Website traffic statistics
  • Hosting & CDN providers for website storage
  • Email and instant messaging service providers Third parties are prohibited from using your data for unrelated purposes.

6. Data Security & Retention

We implement reasonable technical and administrative safeguards to protect your personal information against unauthorized access, loss or leakage. We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business records, resolve disputes, comply with legal obligations, or protect our legitimate interests.

7. Your Rights (GDPR / CCPA)

If you are located in the European Union, United States or other applicable regions, you have the right to:

  1. Request a copy of the personal data we hold about you;
  2. Request correction of inaccurate information;
  3. Request deletion of your personal information where applicable; Object to or restrict certain processing where applicable;
  4. Withdraw consent to receive marketing communications.

To exercise these rights, send a formal request to tech@mxari-battery.com. We will verify your identity before processing requests.

8. Minors

Our website serves business enterprise customers. We do not knowingly collect personal information from individuals under 18 years of age.

9. Updates to This Policy

We reserve the right to revise this Privacy Policy from time to time. Updated terms will be published on this page with a new effective date. Continued use of
https://www.mxari-battery.com constitutes acceptance of the latest policy. Any changes will become effective when published on this page.

10. Contact

Privacy enquiries: tech@mxari-battery.com

MXARI
An advanced lithium battery brand operated by Shenzhen Lixiang New Energy Technology Co., Ltd.
Overseas Contracting & Invoicing Entity: MX Energy Limited